Last updated: May 4, 2026
1. Who we are
RepairVerdict is a service operated by Smith Performance Productions LLC (“RepairVerdict,” “we,” “us”). By using RepairVerdict, you (“you,” the “Customer”) agree to these Terms.
2. What RepairVerdict provides
RepairVerdict is an informational analysis service. For a one-time fee, we generate a written report (a “Verdict”) about a specific vehicle, anchored in publicly available data from the National Highway Traffic Safety Administration (NHTSA), and the inputs you provide.
The Verdict is not:
- A professional repair diagnosis.
- A safety inspection.
- A legal opinion.
- A warranty or guarantee of vehicle condition.
- A substitute for hands-on evaluation by a licensed mechanic.
- An appraisal or valuation.
Always consult a qualified technician before authorizing repairs or operating a vehicle you suspect is unsafe.
3. Pricing and payment
- Verdict — $129 one-time.Line-by-line analysis of a shop inspection or repair quote, grounded in NHTSA data and the vehicle's exact configuration. Includes PDF or photo upload and pre-purchase mode.
- Shop License — $2,997 one-time. Per shop, no monthly fee, no contract. Authorizes a repair shop to generate Verdicts for its own customers.
Payments are processed by Stripe. We retain the Stripe session ID for accounting purposes only. We never see or store your card details.
4. Refunds
Consumers (Verdict). The full terms live at our Refund policy page; this section summarizes them and they control on any ambiguity:
- Significant delivery delay. If something unusual delays your Verdict well beyond our normal delivery window, contact support and we will review the request.
- Out-of-scope vehicle. If we determine your vehicle is outside our data-coverage scope (e.g., motorcycle, RV, heavy truck, or a rare configuration) and we cannot generate a usable Verdict, a refund is generally appropriate.
- Material concerns raised within 7 days. If you have substantive concerns about the Verdict, email smithperformanceproductions@gmail.com within 7 days of delivery. We will review your request alongside the audit trail and respond within one business day.
- What we generally do not refund.Requests made more than 7 days after delivery; requests based on whether you agreed with the Verdict's conclusions; and requests where the Verdict was delivered on time, the vehicle was within scope, and the analysis was conducted faithfully against the data provided.
All refund determinations are made by Smith Performance Productions LLC at its reasonable discretion based on the circumstances of the request.
3-Pack Verdict credits do not expire. Unused credits may be refundable within 90 days of purchase, prorated against credits used; after 90 days they remain redeemable indefinitely but are generally not refundable.
Shops (Shop License). Shop License refund requests are reviewed on a case-by-case basis. Contact support to discuss your situation.
5. Your inputs
You represent that the inspection reports, photos, and shop quotes you upload are either yours to use, or you have permission to share them with us for analysis. RepairVerdict does not claim ownership of your inputs and uses them only to generate your Verdict.
We may use de-identified, aggregated inputs (vehicle make, mileage band, finding patterns — never your email address, name, VIN, or images) to improve the Verdict engine.
6. Email messaging
By completing checkout, you authorize RepairVerdict to send you transactional emails about your purchase: a payment receipt (from Stripe), your Verdict email when ready, and a single review-prompt email about 24 hours after delivery. Every email has an unsubscribe link in the footer. We do not send marketing blasts to consumer customers, and we do not collect phone numbers on the consumer flow.
7. Acceptable use
You agree NOT to:
- Use RepairVerdict to harass, defraud, or mislead any party.
- Submit information about a vehicle that is not yours and that you do not have permission to analyze.
- Reverse-engineer, scrape, or attempt to access non-public parts of the service.
- Resell Verdicts as your own work-product without licensing.
8. Disclaimers and limitation of liability
RepairVerdict is provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.
To the maximum extent permitted by law, our aggregate liability arising from your use of RepairVerdict shall not exceed the amount you paid us in the prior twelve months.
We are not liable for: vehicle damage, repair costs, lost wages, lost time, or any decision you make based on a Verdict. The Verdict is informational analysis only — your repair decisions remain solely yours and your mechanic's.
9. Shops and customer relationships
Where a shop has licensed RepairVerdict and submits an inspection on a customer's behalf, that shop is responsible for its own customer relationship, including pricing, repair recommendations, and any warranties on its work. RepairVerdict does not communicate with the shop's customer except by delivering the Verdict link the shop has authorized.
10. Termination
We may suspend or terminate access to anyone who violates these Terms. You may stop using RepairVerdict at any time; we will honor any pending Verdict you have already paid for.
11. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Subject to the arbitration provision in Section 11.5, disputes are subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.
11.5. Binding arbitration and class-action waiver
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to participate in a class action.
Agreement to arbitrate.Any dispute, claim, or controversy arising out of or relating to these Terms or your use of RepairVerdict (a “Dispute”) shall be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”), as modified by these Terms. The arbitration shall be conducted by a single neutral arbitrator. The seat of arbitration shall be San Diego County, California, and you may elect to participate by telephone, video conference, or written submission. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver.You and RepairVerdict each agree that any Dispute shall be resolved on an individual basis only. You and RepairVerdict expressly waive any right to bring or participate in a class action, collective action, mass action, consolidated proceeding, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If a court decides that this class-action waiver is unenforceable as to a particular Dispute, then that Dispute (and only that Dispute) shall be severed from this arbitration agreement and may proceed in court.
30-day opt-out. You may opt out of this Section 11.5 by sending written notice of your decision to opt out to smithperformanceproductions@gmail.com with the subject line “Arbitration Opt-Out” within 30 days of the date you first agree to these Terms. Your notice must include your name, the email address used at checkout, and a clear statement that you wish to opt out. Opting out will not affect any other provision of these Terms, and you will retain your right to bring claims in court subject to Section 11.
Carve-outs.Either party may bring an individual action in small-claims court for any claim within that court's jurisdiction, in lieu of arbitration. Either party may also seek injunctive or equitable relief in court to protect intellectual property rights without first arbitrating.
Fees.RepairVerdict will pay all AAA filing, administration, and arbitrator fees that AAA bills to RepairVerdict under the AAA Rules. If your claim seeks $10,000 or less in damages and you cannot afford the AAA consumer filing fee, RepairVerdict will pay it on your behalf upon request. Each party shall bear its own attorneys' fees and costs unless the arbitrator determines otherwise under applicable law.
Severability. If any portion of this Section 11.5 is found unenforceable, that portion shall be severed and the remainder shall remain in effect, except that if the class-action waiver is found unenforceable as to all Disputes, this entire Section 11.5 shall be void.
This arbitration provision was last updated on May 4, 2026 and applies to Disputes that arise on or after that date. It is the kind of clause for which a 30-minute attorney consult is well-spent insurance; the language above is a starting draft modeled on standard AAA consumer-arbitration boilerplate.
12. Changes
We may update these Terms. The “Last updated” date reflects the most recent change. Continued use after a change constitutes acceptance.
13. Contact
Smith Performance Productions LLC
Email: smithperformanceproductions@gmail.com